When will the IRS send my income tax refund? How to track your money

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It shouldn’t take too much detective work to find the money the IRS owes you. We can help. 

Sarah Tew/CNET

Did you wake up this morning wondering where your tax refund money is? If you made the May 17 tax filing deadline (now just two days away) and filed your 2020 tax return, you might still be waiting for your money to arrive. If you need an update on your tax refund status, you can use the IRS tracker tools

Refund delays are common this year, so there are a number of reasons why you may not have received yours yet — for example, if you filed a paper tax return by snail mail or if the IRS is doing extra calculations because you qualify for a Recovery Rebate Credit. The two IRS online tools tell you if your tax return was received, if the IRS is processing it or when your refund was mailed out or electronically deposited in your bank account. We’ll help you walk you through exactly how to track down your refund. And if filing your taxes is still on your to-do list, you’ll need to file your tax return or request an extension from the IRS before Monday.

There are other ways IRS tools can be useful, like if you claimed a missing stimulus payment as a Recovery Rebate Credit on your 2020 tax return. Or, if you think your third stimulus check is missing, the IRS has an app you can use to track the status of your payment. Here’s more information about whether you might need to file an amended tax form, if you’re eligible for other COVID-related credits and benefits and if you might see a fourth stimulus payment this year. If you have kids, here’s how to calculate how much money you might get through child tax credits. Here’s how to see if the IRS has a tax refund you need to claim. And if you received unemployment in 2020, you could get extra money with your refund if you qualify for a tax break. This story is updated regularly. 

Why is the IRS taking longer to process tax returns this year?

Because of the pandemic, the IRS ran at limited capacity last year, which put a strain on its ability to process tax returns and send out stimulus checks. The IRS is now open again and processing mail, tax returns, payments, refunds and correspondence, the agency said, but the pandemic continues to cause delays in some of services.

The IRS said it is issuing most refunds in less than 21 days right now but some are taking longer, including for mailed paper tax returns. The IRS said it’s also taking longer than 21 days to issue refunds for some 2020 tax returns that require review, such as determining Recovery Rebate Credit amounts for the first and second stimulus checks or figuring earned income tax credit and additional child tax credit amounts.

Can I call the IRS with my tax questions? 

While you can technically call the IRS to check your status, the agency’s live phone assistance is extremely limited right now, so you may wait on hold for a while to speak to a representative. Also, the IRS says you should only call if it’s been 21 or more days since you filed your taxes online, or if the Where’s My Refund tool tells you to contact the IRS.

For more information about your 2020 taxes, here’s how to claim missing stimulus money on your taxes and everything to know about the third stimulus check.

What do these refund status messages mean?

Both the IRS tools (online and mobile app) will show you one of three messages to explain your tax return status.

  • Received: The IRS now has your tax return and is working to process it.
  • Approved: The IRS has processed your return and confirmed the amount of your refund, if you’re owed one.
  • Sent: Your refund is now on its way to your bank via direct deposit or as a paper check to your mailbox. (Here’s how to change your address on file if you moved.)

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